Privacy Policy

The Cigar & Scotch Co. is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy applies to thecigarandscotchco.com.au and governs how we collect, use, and protect your data. By using our website, you consent to the practices described in this policy.

Collection of Your Personal Information

We collect personally identifiable information when you interact with our site, including your name, email address, home or work address, and telephone number. We also collect anonymous demographic information such as your postcode, age, and general preferences, which is not unique to you.

Certain information about your device and browsing behaviour is collected automatically, including your IP address, browser type, pages visited, access times, and referring website addresses. This information is used to operate our site, maintain service quality, and generate general statistics about site usage.

Use of Your Personal Information

We use your personal information to process orders, deliver products, and provide the services you have requested. We may also use your information to inform you about new products, promotions, or services that may be relevant to you — but only where you have consented to receive such communications.

We do not sell, rent, or lease our customer lists to third parties. We may share data with trusted service providers (such as payment processors and delivery carriers) to the extent necessary to fulfil your order. All such third parties are required to keep your information confidential and to use it only to provide services on our behalf.

We do not use or disclose sensitive personal information — such as health data, political affiliations, or religious beliefs — without your explicit consent.

We may be required to disclose your personal information if required by law, to protect our legal rights, or to ensure the safety of our users or the public.

Age Verification

Because we sell tobacco products and premium spirits, we are required by law to verify the age of our customers. When you place an order, you confirm that you are 18 years of age or older. We may use your personal information to assist with age verification as part of our legal obligations.

Use of Cookies

Our website uses cookies to personalise your browsing experience and to remember your preferences between visits. A cookie is a small text file placed on your device by our web server. Cookies cannot run programs or deliver viruses to your computer.

Cookies allow us to recognise you on return visits, streamline checkout by pre-filling saved addresses, and understand how our site is being used so we can improve it. You can configure your browser to decline cookies, though doing so may affect some features of our site.

Security of Your Personal Information

We take the security of your personal information seriously. Your data is stored in a controlled, secure environment and protected from unauthorised access. When sensitive information such as payment details is transmitted, it is protected using industry-standard SSL encryption (256-bit). We do not store your full payment card details.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To make a request, please contact us using the details below. We will respond within a reasonable timeframe in accordance with the Australian Privacy Act 1988.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed of how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy, or believe we have not adhered to it, please contact us at:

The Cigar & Scotch Co.
Sydney, New South Wales, Australia
Email: admin@thecigarandscotchco.com.au